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As a Barista, you will greet customers, answer their questions, take orders accept payments, and prepare drinks. You will also maintain a clean and healthy work environment, and continuously expand your knowledge of beverage quality controls, preparation, and presentation.

Duties and Tasks

Operations
• Adhere to all company policies and protocols, both behind the bar and at the front of house, including those for cash handling and safety, while maintaining a clean and organized work space so fellow team members can locate resources and products quickly
• Ensure that the company’s brand is properly reflected by keeping a well maintained, clean, well-organized and stocked coffeebar
• Uphold the company’s standards regarding merchandising, inventory and rotation of store products
• Offer relevant, thoughtful ideas and suggestions for improving operations
• Ensure adherence to the company’s dress code, as well as all health and safety requirements
• Maintain a clean environment involving the cleaning of the back of house, bar areas, cafes, and patios contributing to a healthy environment for customers and employees
• Contribute to store profitability by following cash handling and cash register policies and procedures
• Attend all individual and company scheduled training sessions and staff meetings to constantly advance education on coffee, tea, merchandise, and espresso bar skills

Customer Service & Drink Quality
• Have a passion for our coffee and share knowledge with customers
• Committed to providing consistent quality beverages
• Confidently and accurately communicate product information to customers by responding to questions, orders, and concerns
• Preparing beverages, brewing coffee, and serving to customers
• Maintain product knowledge regarding all pastries and food items and stay up to date on seasonal menu changes
• Other duties as assigned

Benefits
• James Coffee pays 50% of medical insurance premium for all full-time employees
• Dental and vision coverage for all full-time employees
• Medical, dental and vision coverage available for eligible dependents
• Additional life insurance and accident insurance
• Paid time off
• Paid Parental Leave
• Free coffee at any location and a weekly bag of beans

Requirements
• High School Diploma or General Education Degree (GED)
• Experience in beverage preparation or customer service preferred
• Coffee experience preferred
• Training and willingness to learn about coffee and beverages
• Hospitable and inclusive with all customers and co-workers
• Demonstrating a passion for coffee and tea
• The hours can be part-time/full time based on availability and can increase and decrease due to the needs of the business
• Availability to work around peak hours, early mornings, weekends, and holidays
• A polite, engaging personality
• Ability to communicate effectively with others
• Commitment to customer satisfaction and service excellence
• Can create productive relationships with co-workers, collaborating and working as a team